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1. Upon instruction to undertake
a project, Bliss Secretarial will provide the Client with a `letter
of engagement'. The Client must return this letter duly signed before
commencement of assignment. This is deemed as the Client's full
acceptance and agreement to these Terms & Conditions and to
prompt payment of invoices relating to the assignment.
2. An invoice will be issued on completion of assignment
and terms are strictly 14 days from the date of invoice. Payment
is to be made by cash or cheque, made payable to Bliss Secretarial
or Online Internet Banking (account details will be supplied separately).
3. All invoices will be submitted in pounds sterling
and will be subject to any bank charges related to bank transfers.
If an invoice remains unpaid after 14 days.
4. Bliss Secretarial reserves the right to charge
interest on the unpaid amount at a rate of 4% per calendar month.
5. Any bank charges incurred as a result of returned
cheques shall be the responsibility of the client.
6. Normal working hours is 9.00am - 5.30pm Monday
to Friday. Any work required outside of these hours will be subject
to additional charges.
7. Any additional costs for parts, national and
international calls, materials or postage costs as a direct result
of a project will be added to the invoice.
8. Mileage rates may be incurred where applicable.
9. If you decide to cancel your request once work
has started, you will be charged for the work undertaken on your
behalf.
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10.
Although Bliss Secretarial will endeavour to produce a high level
of accuracy in work, final responsibility for proofreading of all
work lies with the Client. In the event of an error, this will be
rectified at no extra cost to the client provided Bliss Secretarial
is notified within 14 days of client's receipt of the completed
work. Bliss Secretarial will be liable for the cost of work only,
no further liability is acknowledged.
11. Files will be kept for a period of one year
before being destroyed.
12. Bliss Secretarial operates and regularly updates
Anti-Virus software. However Bliss Secretarial cannot be held responsible
for liability of any damage caused by computer viruses. Clients
are advised to ensure they have adequate virus protection systems
in place at all times.
13. All confidential records, documents, work or
information of any type will be maintained within the strictest
confidence and Bliss Secretarial agrees that no matter will be divulged
or disclosed to any third party in any manner at any time.
14. Documents are produced in draft format for
proof reading prior to the final print out.
15. Bliss Secretarial is not responsible for the
end use of any document produced or edited by Bliss Secretarial
on behalf of the client and it is the full responsibility of the
client to observe any copyrighting laws.
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